Winter Wonderland 2024

“Believe in the Magic of the Season!”

Please read over the frequently asked questions and registration instructions if you have questions.

Frequently Asked Questions:

Q: My children are adopted do they qualify to attend this event?

A: Yes, they need to go under ADOPTED status at the beginning of the application. DO NOT PUT ADOPTED CHILDREN UNDER OTHER CHILDREN IN THE HOUSEHOLD.

Q: Is this available to bio children?

A: For biological children to attend this event you must have at least one CHILD IN FOSTER CARE OR ADOPTED THROUGH THE STATE OF IOWA in the household.

Q: I do not have kids in foster care, do I still qualify?

A : Regrettably to receive services and attend our events you must have a child in foster care.

Q: How do you register?

A: Registration MUST BE DONE ONLINE and will not be done over the phone or via email.

Q: I can’t attend the event, can I pick up presents after the event at the office?

A: It is advisable to have a backup plan if you are unable to attend the event with your children. Another adult may accompany the children, provided that this individual has the necessary information for check-in.

Q: Can I bring my grandkids?

A: As long as your grandchildren are placed with you by the State of Iowa please provide your caseworker’s name and email.

Q: Can I pick up extra presents after the event?

A: Due to staffing and other FHF obligations we are not allowing caregivers to come after the event to pick up presents.

Q: I have more than 5 children how do I register all of them?

A: Please start a new application with the remaining children.

Q: What do we need to register children for the event?

A. Just like any service or event FHF provides you need a Medicaid number, and caseworker’s information, which includes their email.

Q: What if I don’t know my Medicaid number?

A. Please check your paperwork, call the customer service line, or contact your caseworker. Your Medicaid number consists of seven numbers and ends in a letter.

Q: I forgot to register my kids, can I get on the registration?

A. Registration deadline is FRIDAY, DECEMBER 6, and will be closing at 3:00 pm. Once registration is closed it will not reopen.

Step 1 of 5

Children in Foster Care (IF YOU HAVE 5+ CHILDREN YOU WILL NEED TO START A NEW REGISTRATION). ***If you have more than one child in foster care and do not leave the correct Medicaid information YOUR APPLICATION WILL NOT BE PROCESSED)

This section is just for children in your household that are in foster care. If you have more than one child in foster care and do not leave the correct Medicaid number information your application WILL NOT BE PROCESSED).